Profile: your name, photo, notifications and devices

Your profile holds the settings that are only yours: your name and photo, the devices you're signed in on, your notifications and your call card. Everyone can change their own, whatever their role.

Where: click your picture at the top right of the dashboard, then Profile.

Settings for the whole business, like the time zone, are in Account. Only owners and managers can open it.

Change your display name

1. Open Profile. You're on General.
2. Under Basic Details, type a new Display Name, up to 100 characters.
3. Click Save Changes.

Your Email Address and Extension are shown, but you can't change them in your profile. See Users.

Add a profile picture

1. On General, click Upload Photo.
2. Pick a JPEG, PNG or WebP image, up to 5 MB.
3. Zoom and drag until it looks right, then click Save.

It saves right away. Your picture shows at the top right of the dashboard, with a dot for your status. To change it, upload another one.

Set your status

Your status tells your team whether you're around.

1. Click your picture at the top right.
2. Click your status, under your name and email.
3. Pick one:

When Tonet isn't open on any of your devices, you show as offline.

See where you're signed in

Open Profile › Security. Signed-in devices lists every browser and app where you're signed in, the most recently used first. Each row shows:

• The browser and system, like Chrome on Windows, or Tonet desktop app
• This device next to the one you're using now
• The country it signed in from, the day it signed in, and when it was last active

If Tonet support signed in to help with your account, that shows as Tonet support.

Sign out of another device

1. On Security, find the device under Signed-in devices and click Sign out.
2. Click Sign out again to confirm.

That device loses access within 15 minutes. To use Tonet there again, it has to sign in again.

To sign out everywhere except where you are now, click Sign out of all other devices, then Sign out all others. Every other browser, app and Tonet support session has to sign in again.

Turn on notifications

Tonet can pop up a notification on your computer when a call, text or voicemail comes in. It works while Tonet is open in your browser, even in a tab you're not looking at.

1. Open Profile › Notifications.
2. Under Status, check Permission. If it doesn't say granted, click Request Permission and allow notifications when your browser asks.
3. Under Notification Types, turn on the ones you want. All three start on.
4. Click Test Call, Test SMS or Test Voicemail to see a sample.

• The switches are saved in this browser only. Set them again on each computer or browser you use.
• While you're on Messages, texts and team messages don't pop up.
• In the desktop app, you can pause text, chat and voicemail notifications for an hour from the tray. Calls still ring.

Choose what your call card shows

During a call, a card shows who you're talking to. You choose what else it shows. Your choice is only for you, and it follows you to every computer and the desktop app.

1. Open Profile › Call card.
2. Under Show on my calls, tick what you want on every call.
3. To start over, click Back to the default.

You can also change it during a call: click ▤ (Choose what your call card shows) on the card, or hover a field and click its × to hide it. Click Undo right after if you hid the wrong one.

Probably calling about, Open work and Last conversations are read from your past calls. Accounts that chose no AI or no call recording when they signed up don't get them.

Next step

• Account: time zone, call review and recordings for the whole business. Owners and managers.
• Desktop App: keep your line on with the browser closed.
• Network quality: check your connection if calls sound choppy.